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How Much Does a Cisco Phone System Cost?


With a name derived in part from San Francisco, where the company was founded, Cisco offers the most versatile and flexible integrated communication technology available. As a result, more than 85 percent of Fortune 500 companies use Cisco Unified Communications as their business phone system. The telecom conglomerate designs and manufactures a variety of products that facilitate cutting edge communication among employees, business partners, and customers through combinations of video, voice, data, and mobility applications.

Cisco offers a variety of “Unified Communication Systems,” which provide integrated access to voice, video, and popular web applications in one simplified, easy-to-use interface.

There are literally too many Cisco-based communications solutions to name, therefore the pricing provided below focuses on two selected small- to medium-sized business solutions with all the features you’d expect from a traditional office phone system such as auto attendant, intercom, voicemail, call forwarding, music-on-hold, 3-way conferencing, and so much more.

Cisco Unified Communications Manager Express

Cisco Unified Communications Manager Express is an IP-PBX for small-to-medium businesses that works off a Cisco-based operating system. Its rich set of call control and voice application features have been perfected over many incarnations to provide seamless, multi-faceted features. Unified Communications conveniently integrates the features of many platforms such as:
  • Videoconferencing
  • IP telephones
  • Mobile soft phones
  • Voicemail
  • Databases
  • Support for both Skinny Client Control Protocol (SCCP) and Session Initiation Protocol (SIP)
  • Integration with popular web applications such as Salesforce.com, Microsoft CRM, and Microsoft Office

Cisco Business Edition 3000

Cisco Business Edition 3000 is especially built for the medium-sized business owner, while keeping growth and flexibility in mind. The system supports:
  • Up to 300 users with 400 connected devices and up to 10 sites
  • Telephone call processing, caller ID, call transfer, hold, conference, hunt groups, and more
  • Voice messaging powered by Cisco Unity Connection
  • Automated Attendant
  • Call forwarding to PDAs, iPhones, remote extensions, and more
  • Point-to-point video for more personal communications
  • Session Initiation Protocol (SIP) trunking
  • Integration with the Cisco’s 800 Series Integrated Services Routers
The Cisco Business Edition 5000 and 6000 series vary mostly in regards to maximum number of users, remote sites, and call handling features.

How Much Does a Cisco Phone System Cost?

Note that the pricing below is only for the central routing appliance and overall costs will include any phones ($175 to $325 for new handsets, up to $700 to $800 for videoconferencing consoles), installation costs, and a data plan for IP systems (around $20 to $80 per month).

Unified Communications Manager 540

For a Cisco 540W-BRI Unified Communications Wireless Broadband Router that includes:
  • Licenses for 24 users
  • Eight network ports
  • External power supply
  • Wall mount kit for power supply
  • Ethernet cable, two 6′ BRI Cables
  • Included installation wizard and user guide
  • and much more
Cost: New around $2,000 to $3,000

Unified Communications Manager Business Edition 3000

For a Cisco MCS7890C1-BE8-K9 – MCS7890 C1 BE3K Appliance with:
  • Support for 300 employees (400 endpoints) and 10 total sites (nine remote sites)
  • Included Cisco Unified Communications Manager Business Edition 3000 software
  • Integrated dual T1/E1 public-switched-telephone-network (PSTN) interfaces and easy-to-use administration interface, and much more
Cost: New around $3,000 to $4,000

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